FAQs

Do you offer returns or refunds? 
Yes, we offer a 100% money back guarantee on all products that are defective or damaged during shipping. Read more here: 
https://www.svmmerbby.com/policies/refund-policy

How can I track my order? 
After you've placed your order, please allow for 1-3 business days to process your order. Once the order is shipped, we'll email you a tracking number so you can easily keep tabs. 

When will I receive my order? 
Varies based on your location, but most likely, you'll receive your order within 7-10 business days. Read more about shipping times here: 
https://www.svmmerbby.com/policies/shipping-policy

How can I contact you? 
We respond within 24 hours. Feel free to reach us at:
hi@svmmerbby.com