FAQs
Do you offer returns or refunds?
Yes, we offer a 100% money back guarantee on all products that are defective or damaged during shipping. Read more here:
https://www.svmmerbby.com/policies/refund-policy
How can I track my order?
After you've placed your order, please allow for 1-3 business days to process your order. Once the order is shipped, we'll email you a tracking number so you can easily keep tabs.
When will I receive my order?
Varies based on your location, but most likely, you'll receive your order within 7-10 business days. Read more about shipping times here:
https://www.svmmerbby.com/policies/shipping-policy
How can I contact you?
We respond within 24 hours. Feel free to reach us at:
hi@svmmerbby.com